Last year we shut our office and closed collection points when the pandemic started. Now as the country re-opens, so are we re-opening.


First of all, our Swindon office in Cavendish Square is open again, from 10-15:00 from Monday-Friday.


Of course, that is not convenient for everyone, and over time we will be re-starting collection points around the county.


As well as using our office, you can access our services:

  • By email: send a note to for withdrawal requests and account queries
  • By phone: call 01793 522216 between 09.30 – 17.00, Monday to Friday to speak to a member of staff. Outside those times, or if lines are busy, please leave a message and we will call you back.
  • Using our Members’ Area to look at your accounts, apply for loans, change your details and send secure messages. Access the Area by clicking here or on the “Login to Members’ Area” spot at the top of each website page.
  • Using our app to track savings and loans, to withdraw money, apply for loans, or to send secure messages to our office team.